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Service Advisor at Genesis of Scottsdale in Scottsdale
Full Time Service
Job Description
Experienced Automotive Service Advisor position available with Genesis of Scottsdale
Genesis of Scottsdale is seeking a highly motivated individual to join our busy Service Department!
As a Service Advisor, you are the face of the dealership’s Service Department! Being the ‘in-between’ with the customers and the technicians, it is vital to communicate accurately and timely. Pride of work is essential in a role like this; as you become a vehicle care-provider for what is one of life’s biggest purchases. Success in this role would require near perfect communication skills, motivated work ethic, strong organizational skills and people skills; because ‘people’ is our business!
Previous service writing experience and CDK knowledge is a plus but not required!
NO Sundays or evening shifts!
RESPONSIBILITES:
Oversee service orders and flow of drive line
Ensure that customers receive prompt and effective service
Answer technical questions about vehicle problems, warranties, services and repairs
Develop estimates by costing materials, supplies and labor
Calculate cost, including deductibles
Prepare repair orders (RO) by describing symptoms, problems and causes discovered; obtaining approval signatures; entering RO into service database system
Meet requirements of the state and federal law for automobile repair and consumer protection
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
Provide exceptional customer service
REQUIREMENTS:
Current and valid domestic driver’s license (AZ preferred) with a clean driving record
Ability to work in the United States without sponsorship
High School diploma or equivalent
Minimum 1-3 years’ experience
Great attitude and personality
Outstanding communication skills – both verbal and written
Attention to detail
Manage day to day work plan in a fast paced environment
BENEFITS:
Paid on the job training
Competitive wages
Health/Dental/Vision benefits available
401K
Employee vehicle purchase program
Paid Vacation
Paid Holidays
Opportunities for advancement
Earnhardt Auto Centers is over 72 years old and going strong; continuing to be a privately-held, family-owned & family-operated business.
Generations of families work for Earnhardt and generations of families continue to shop at Earnhardt. Earnhardt supports local communities and local communities support Earnhardt.
Learn more about Earnhardt Auto Centers by visiting www.NoBull.com!
This opportunity is with: Genesis of Scottsdale - 8445 E Frank Lloyd Wright Blvd #2, Scottsdale, AZ 85260
Job expires: 05/08/2024
Genesis of Scottsdale is seeking a highly motivated individual to join our busy Service Department!
As a Service Advisor, you are the face of the dealership’s Service Department! Being the ‘in-between’ with the customers and the technicians, it is vital to communicate accurately and timely. Pride of work is essential in a role like this; as you become a vehicle care-provider for what is one of life’s biggest purchases. Success in this role would require near perfect communication skills, motivated work ethic, strong organizational skills and people skills; because ‘people’ is our business!
Previous service writing experience and CDK knowledge is a plus but not required!
NO Sundays or evening shifts!
RESPONSIBILITES:
Oversee service orders and flow of drive line
Ensure that customers receive prompt and effective service
Answer technical questions about vehicle problems, warranties, services and repairs
Develop estimates by costing materials, supplies and labor
Calculate cost, including deductibles
Prepare repair orders (RO) by describing symptoms, problems and causes discovered; obtaining approval signatures; entering RO into service database system
Meet requirements of the state and federal law for automobile repair and consumer protection
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
Provide exceptional customer service
REQUIREMENTS:
Current and valid domestic driver’s license (AZ preferred) with a clean driving record
Ability to work in the United States without sponsorship
High School diploma or equivalent
Minimum 1-3 years’ experience
Great attitude and personality
Outstanding communication skills – both verbal and written
Attention to detail
Manage day to day work plan in a fast paced environment
BENEFITS:
Paid on the job training
Competitive wages
Health/Dental/Vision benefits available
401K
Employee vehicle purchase program
Paid Vacation
Paid Holidays
Opportunities for advancement
Earnhardt Auto Centers is over 72 years old and going strong; continuing to be a privately-held, family-owned & family-operated business.
Generations of families work for Earnhardt and generations of families continue to shop at Earnhardt. Earnhardt supports local communities and local communities support Earnhardt.
Learn more about Earnhardt Auto Centers by visiting www.NoBull.com!
This opportunity is with: Genesis of Scottsdale - 8445 E Frank Lloyd Wright Blvd #2, Scottsdale, AZ 85260
Job expires: 05/08/2024
Location Information
