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Quick Lane Service Advisor at Earnhardt Kia in Phoenix

Full Time Parts

Job Description

QUICK LANE SERVICE ADVISOR position available with EARNHARDT KIA in Phoenix, AZ!

Earnhardt Kia is seeking a highly motivated individual to join our busy Service Department!

Previous service writing experience and CDK knowledge a plus but not required!

Major Responsibilities:
• Oversee service orders and flow of drive line
• Ensure that customers receive prompt and effective service
• Answer technical questions about vehicle problems, warranties, services and repairs
• Develop estimates by costing materials, supplies and labor
• Calculate cost, including deductibles
• Prepare repair orders (RO) by describing symptoms, problems and causes discovered; obtaining approval signatures; entering RO into service database system
• Meet requirements of the state and federal law for automobile repair and consumer protection
• Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
• Provide exceptional customer service!
Requirements:
• Valid in-state driver’s license and acceptable, safe driving record
• High School diploma or equivalent
• Great attitude and personality
• Outstanding communication skills – both verbal and written
• Attention to detail
• Manage day to day work plan in a fast paced environment
Benefits Include:
• Paid on the job training
• Competitive wages
• Health/Dental/Vision benefits available
• 401K
• Employee vehicle purchase program
• Paid Vacation
• Paid Holiday
• On-site nurse available for employees and immediate family
• Opportunities for advancement
Earnhardt Auto Centers is over 69 years old and continue to be a privately-held, family-owned, family-operated business.
Featuring 21 dealer rooftops, 23 dealer franchises, 2 “Quick Lane” Centers and 2 collision centers, Earnhardt Auto Centers is a well-known name in the automotive business (both in Arizona and Las Vegas)

If you are interested in joining our outstanding team please submit your resume to Larry Donahue at Earnhardt Kia

This opportunity is with: Earnhardt Kia 2121 E. Bell Road Phoenix, AZ 85022

Job expires: 05/05/2021

Location Information

Earnhardt Kia
2121 E. Bell Rd.
Phoenix, AZ 85022
Phone: (602) 346-5400

Application

  • Please tell us a little bit about yourself, your related work experience, and why you think you would be a valuable addition to Earnhardt Auto Centers. This is your chance to shine, so don't skip this part. You may also upload a résumé below.

    **Note** All applicants are required to fill out an official employment application if they are called in for an interview.
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